In the past years we’ve witnessed an amazing growth in word of mouth marketing through the social media, aided by the big bang of publishing technologies from Blogger to Twitter. Unknown writers became popular through their blogs and their fans became followers. Truth is, while racing on full speed some marketers have lost touch with ethics and with little or no experience, they’ve managed to push aside consumers and shove in the same pocket spamming and honest viral marketing. Bloggers, write for different brands hiding the real price of their thoughts and our social media identities get carried away in a game that, it seems to me, becomes pretty dangerous for this industry.
The social media is losing it’s main attribute – transparency – and is giving birth to a whole new one – skepticism. We tend to judge people’s thoughts and writing twice, we stopped clicking what friends are sending via e-mails and the very fundament of the social media world is slowly vanishing. We create spam lists, black lists, we double check our followers and live in a world where everyone is first considered to be a spammer. “Never talk to strangers” became in the social media era “Never talk to spammers”. Surely, it’s not the end of social media but it’s an alarm we need to draw. It’s awkward for me as a creative to ask for rules and restrictions, to ask for more guidance but truth is this medium is slowly growing prostitution. Tough choice of words, I know, but here’s why.
Just like hustling, blogging is becoming a paid act in dark corners to do whatever the client asks you to. While hustling is tolerated in some cultures it is socially discouraged in others. Just like lack of ethics in paid word of mouth advertising. While in some countries an ethics code for social media was introduced, in most of them such codes are far away from seeing day light. And though there’s a fair amount of guilt from both parts, marketers fail to understand it’s damaging to lack certain ethics not only for this medium but also for their brand.
Don’t get me wrong, there’s nothing to be ashamed in getting paid to perform brand favors but if you do it, have the decency to show honesty in your relationships, opinions and true identity. At least for your own followers sake.
I have many bloggers following on Twitter and to my disappointment with some of them, I fail to see which message is real and which one is paid twitter. I’ve come to the conclusion that everything some write is for a brand and I’ve lost touch with their true opinions. If this devaluation is not similar to hustling, than what is? Just like spamming, I tend to reconsider bloggers more often than ever and believe the same attitude affects me as well. I don’t do paid advertising, I don’t share my thoughts for money. And though some make blogging their paid existence, there should be a limit where paid advertising should stop.
Just like the clients and the bloggers share fault, I believe a huge responsibility is on the shoulders of advertising agencies as well, who should step in and fight for social media ethics. Surely, we all used one way or another paid word of mouth advertising but I think this medium development should change the way we perceive and act on it as well.
Let’s not forget the very essence of social media – honesty and transparency – and build on that a real social media campaign that is not trying to foul people but rather engage them in real and relevant conversation. How about that for a creative approach?
